Herbert-Lee Insurance pairs commercial experience with a family background in coverage

Al Downs brings two long careers to his work at Herbert-Lee Insurance Agency: insurance experience dating to 1986 and service as a Newport News firefighter. At the Seaford office, his focus includes commercial coverage and new business.

Alongside him, Sarah Stepp works with personal insurance. She grew up in an insurance family and helps customers with needs including home, auto, umbrella and flood coverage. Their backgrounds give the agency distinct points of experience for the households and businesses it serves.

Herbert-Lee is an independent agency representing multiple carriers. Its offerings extend beyond home and auto insurance to subjects such as boats, life coverage and business policies. That structure allows a conversation about different available products rather than restricting an inquiry to a single insurer's range.

The division between personal and commercial work is practical. A business owner may need to consider both the operation and the household, while a family may want to revisit coverage as its property or circumstances change. The agency's team provides named contacts for those discussions.

Its Seaford location places the business within the Hampton Roads community. Downs' prior public-service career and Stepp's family connection to insurance are different paths into that local work, but both contribute to a practice built around direct customer relationships.

The agency is at 2204 Seaford Road in Seaford. Customers can call 757-890-8001 or use its website to contact the team about personal or business insurance.